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We are searching for an Enterprise Account Executive for one our of clients. The ideal candidate should have tech industry sales experience and have sold to Fortune 1000 companies. This is an exciting opportunity in a fast-growing company. This is a remote position.
Sykes is seeking individuals with prior call center and supervisory experience to join our team as Team Managers.
As a Team Manager you will supervise up to 18 full time customer service agents. You will be responsible for the daily/ monthly performance of the client’s account. This includes managing attrition, absenteeism and delivering performance management documentation at the agent level.