Sykes is seeking individuals with prior call center and supervisory experience to join our team as Team Managers.
As a Team Manager you will supervise up to 18 full time customer service agents. You will be responsible for the daily/ monthly performance of the client’s account. This includes managing attrition, absenteeism and delivering performance management documentation at the agent level.
SYKES is proud to be an Equal Opportunity and Affirmative Action Employer. Women, minorities, individuals with disabilities and veterans are encouraged to apply. EEO/AA/M/F/Vet/Disability
Qualified applicants should apply to: Karen.email@example.com